FAQs

Shipping
Orders are shipped Monday through Friday. We do not ship or deliver orders on Saturday or Sunday. Please allow 3 days for processing. Our Products come from various vendors and may take up to 5- 15 days for delivery. Some may take up to 3 business days- depending on where the product is being shipped from. If there is a delay in shipment from the warehouse, you will be notified. If you are purchasing outside of the US, please allow a few extra days (up to 5-7 days extra) due to distance. We keep all clients updated on orders. We also value our clients therefore shipping is free for now.
We are a growing company and with our new volume process and shipping varies upon order.  Orders placed on Saturday or Sunday will be dealt with on the following business day. We are dedicated to bring you quality fashion at affordable prices. We also will keep you updated with your shipment through email so keep up with your emails. Also with having a high volume store item availability changes constantly. For any reason your item is no longer available and you have already paid we will immediately refund your money to Paypal. (Rarely Happens)
Express delivery to Alaska and Hawaii may require additional funds.
Our fulfillment center is closed for the observance of Major holidays. Orders placed on major holidays are processed and shipped on the next business day. Standard Flat Rate Shipping
Select delivery time: 5-25 business days

 

Disclaimer: Hot Sugar  Boutique is not liable for stolen, lost or damaged packages. Insurance is added upon request. All shipping must be dealt with USPS.
Special Items

Need a look you can't find any where else? Contact us to be able to have a special consultation geared towards your specific needs. We email you styles that we can get for you at a great price. All of our Clothing Comes From LA and Our Jewelry New York! We want to give our customer the latest styles!!! Once you have decided what you would like and pay invoice- your style is now reserved. Once invoice is paid and order is placed there is no refund at this point in process. Shipment from our vendor takes about 5-10 days to arrive to us. Shoes may take up to 2 weeks to be delivered to us.Your order will shipped to you as fast as possible! We will keep you updated of the status of your item. If for any reason you do not wish to continue your order feel free to email us.. Thank you for your patience and business!